Frequently Asked Questions

Heavenly Balloons are designed specifically for graveside tributes, cemetery visits, and memorial gatherings — not for parties or events. Every balloon features a heart-shaped design with delicate white angel wings, crafted from durable aluminum foil that holds up beautifully outdoors. Our balloons carry meaningful messages — Happy Heavenly Birthday, Rest In Paradise, Thinking of You, I Miss You, I Love You — making them a deeply personal tribute rather than a generic decoration.

Two sizes. Our standalone memorial balloons are 17" heart-shaped, perfect for helium floating displays or air-filled indoor and outdoor memorials. Our balloons on a stick feature an 8" heart-shaped balloon on a 9" display stick, designed for pressing directly into the ground at a graveside, headstone, or grave marker.

High-quality aluminum foil — the same durable material used in premium foil balloons. It is significantly more durable than latex, holds shape and inflation better over time, and is far more resistant to outdoor conditions, making it ideal for graveside and cemetery use.

They are crafted from durable aluminum foil and designed to hold up well outdoors. Most customers find their balloons last several days to a week or more at a graveside, depending on weather. Extreme wind, rain, or prolonged direct sun will affect longevity, as with any balloon. We recommend checking your cemetery's decoration policy before visiting.

Yes — dedicated designs for Mom, Dad, Grandma, Grandpa, Brother, Sister, Son, Daughter, and Baby, as well as general messages like Rest In Paradise, Thinking of You, I Miss You, I Love You, and Celebration of Life. We are always expanding, so if you do not see what you need, contact us — your feedback directly shapes our new designs.

Our balloons on a stick are air-fillable only — no helium required. Inflate with a manual or electric pump, clip the balloon onto the stick, and press it into the soil at a graveside or into a flower arrangement. Our standalone 17" balloons can take either helium for a floating display or air for a supported display.

Balloons on a stick: use a manual or electric balloon pump to inflate through the self-sealing valve, then clip the balloon onto the display stick and press it into the ground. No helium, no special equipment — your tribute is ready in minutes.

17" standalone balloons: use a helium tank for a floating display or a balloon pump for an air-filled one. The self-sealing valve folds closed to seal once inflated.

No — balloons ship uninflated, and tanks and pumps are not included. For balloons on a stick, a standard manual pump from any party supply store works perfectly. For 17" helium balloons, most grocery stores, party stores, and florists offer helium inflation at low cost.

Inflate the balloon, clip it onto the stick, and press the pointed end firmly into the soil near the headstone or grave marker. The stick holds securely in most soil. For harder ground or artificial turf, a small tool to create a starter hole helps.

Absolutely — they are designed for both. At a graveside, our balloons on a stick press into the soil and need no helium. For indoor memorial services and celebration of life ceremonies, our 17" balloons can be helium-filled for a floating display or air-filled for a table or shelf.

Aluminum foil balloons typically stay inflated one to two weeks or longer at room temperature indoors. Outdoors, wind, temperature swings, and direct sun shorten that. Our balloons on a stick are air-filled, so they stay inflated significantly longer than helium-filled balloons.

All orders ship within one business day, Monday through Friday. Orders placed on weekends or on public holidays begin processing on the next business day and ship within one business day. We know graveside visits are often time-sensitive and we get your order out as fast as we can.

Yes — free shipping on all orders of $25 or more. No code needed; it is applied automatically at checkout.

We ship via USPS and other major carriers depending on your location and the method chosen at checkout. Tracking is emailed as soon as your order ships.

Yes — you will receive a tracking confirmation email once your order ships. You can also track it on our Track Your Order page.

Currently we ship within the United States only, though we are working to expand. If you are outside the U.S. and interested, email [email protected] and we will do our best to accommodate you.

Contact us immediately by phone at 818-210-9366 (Monday–Friday, 9:00 AM–4:00 PM PST). Because orders ship within one business day, they process very quickly and we cannot guarantee changes once placed — but we will always try.

We gladly accept returns and exchanges for uninflated balloons within 14 days of purchase. For a full refund the balloon must reach our facility in its original uninflated condition. Inflated balloons cannot be returned.

Mail returns to: Heavenly Balloons, 8309 Laurel Canyon Blvd. #204, Sun Valley, CA 91352

We will replace it at no cost. Contact us at [email protected] or 818-210-9366 as soon as you receive it, and include a photo of the damage so we can process the replacement quickly.

Email [email protected] or call 818-210-9366 (Monday–Friday, 9:00 AM–4:00 PM PST) and we will guide you through it. Please have your order number ready.

Yes — they are designed for it. That said, individual cemeteries set their own decoration policies. We recommend checking with yours before visiting to confirm balloons are permitted and to understand any guidelines on placement, size, or duration. Most cemeteries welcome tasteful graveside decorations including balloons on a stick.

Press the pointed end of the stick firmly into the soil near the headstone or marker. Position the balloon at the side or in front so it is clearly visible. For a fuller display, many families press the stick directly into a fresh floral arrangement.

Absolutely — it is one of our most popular displays. Press the stick into a flower arrangement or floral foam and the heart-shaped balloon with angel wings stands tall above the flowers, creating a beautiful and deeply personal tribute.

That depends on weather and your cemetery's policy. In calm conditions our aluminum foil balloons typically hold up for several days to a week or more. Always check your cemetery's guidelines on how long decorations may remain.

Heart-shaped memorial balloons with angel wings for every relationship and occasion — Happy Heavenly Birthday, Rest In Paradise, Thinking of You, I Miss You, I Love You, Celebration of Life, Mother's Day and Father's Day, Grandma and Grandpa, USA Flag and patriotic tributes, Día de los Muertos, Christmas, and Heavenly Anniversary. We add new designs constantly.

Yes — 2-Pack and 4-Pack options across several popular designs, plus combo packs with both a 17" balloon and a matching balloon on a stick. Multi-packs suit families visiting together, honoring more than one loved one, or keeping a spare for the next visit.

Yes — our Happy Heavenly Birthday Cake Topper with Angel Wings comes as a 2-Pack with colorful balloon-style lettering and white angel wings. At 15.74 cm wide and 14.22 cm tall it fits most standard cakes, and it is durable and reusable. The stake also inserts into soil, so it works for graveside display too.

• Happy Heavenly Birthday Balloons
• Birthday Balloons on a Stick
• All Balloons on a Stick
• Rest In Paradise Balloons
• Thinking of You Balloons
• I Miss You Balloons
• I Love You Balloons
• Celebration of Life Balloons
• Mother's Day & Father's Day Balloons
• Grandma & Grandpa Balloons
• Heavenly Anniversary Balloons
• USA Flag Memorial Balloons
• Día de los Muertos Balloons
• Christmas Memorial Balloons
• Heavenly Birthday Cake Toppers

We expand our collection based on customer feedback. If there is a message, relationship, occasion, or color you need that we do not carry, email [email protected] and tell us. Your suggestions directly inspire our new designs.

Phone: 818-210-9366
Email: [email protected]
Hours: Monday–Friday, 9:00 AM–4:00 PM PST

We are a family-run business based in Sun Valley, California, shipping across the entire United States.

Please reach out — we would love to hear from you. Call 818-210-9366 or email [email protected] and a member of our team will respond as quickly as possible. No question is too small and no request is too personal.